The hotel is situated on the very edge of the Westland World Heritage Park. It comprises of 3 distinctive wings, which are one kilometre apart. The Douglas and Graham Wings are within the Franz Josef Village, and just north of the village is the Mueller Wing, which is sited on five hectares of landscaped grounds sloping down to the river. The hotel houses 117 rooms in three different wings, the Douglas Wing (84 rooms), the Graham Wing (46 rooms), and the Mueller Wing (47 rooms). The interiors of the guestrooms are comfortable and done up in keeping with the beautiful settings.
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